208坊就维权话题采访王晓勇助理研究员-陕西省社会科学院

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                        208坊就维权话题采访王晓勇助理研究员
                        发布时间:2019-03-17      作者:宣传信息中心       访问量:541次  分享到:

                        2020-3-15    208坊  

                        3·15消费维权:官方如此通报,要不得!

                        FANGYOUMEN~YUANWOMENXIESHOUYUGONG,BICIFUZE,GONGKANGYIQING。208FANGTIXING:YIQINGMIANQIAN,QINGDAJIAWUBIZHICONGGUANFANGQUDAOHUOQUXINXI,BUXINYAO、BUZAOYAO,BAOHUHAOZIJI,YEDUITARENFUZE,BUJIZHANDOUZAIYIXIANDEGONGZUORENYUANTIANLUAN。



                        YOUSHIYINIANDE3·15XIAOFEIZHEWEIQUANRI。JINNIAN,SHANXISHENGXIAOFEIZHEXIEHUIYOUGONGBULESHIQIXIAOFEIZHEWEIQUANDIANXINGANLI,NEIRONGLIMIANYIJIUYONGDESHIMOUQIYE、MOUGONGSILAIDAITIWEIFAQIYEMINGCHENG,XIANGDANGPEIHEDIWEIWEIFAQIYEGAISHANGLE“ZHEXIUBU”。


                        JIDEZAILIANGNIANQIANDE3YUE15RI,208FANGKANFALEGAOJIAN《WEIWEIFAQIYEGAI“ZHEXIUBU”,XIULESHEI》,PIPINGLEDANGSHISHANXISHENGGONGSHANGGUANLIBUMENZAIGONGBUXIAOFEIZHEWEIQUANSHIDADIANXINGANLISHIDUIWEIFAQIYEYONGMOUQIYE、MOUGONGSIDAICHENG,YOUWEIWEIFAQIYEZHEXIUDEXIANYI。DANGSHIGAOJIANKANFAHOU,SHANXISHENGGONGSHANGBUMENFENGUANFUZERENCHENGNUOJIANGRENZHENXIQUJIAOXUN。JINNIAN,SHANXISHENGGONGSHANGGUANLIJUYAOSHENYIBIANCHENGSHANXISHENGSHICHANGJIANGUANJU,DANSHIDIANXINGANLIDETONGBAOYIJIUSHINEIGELAOYANGZI。


                        01典型案例如此遮掩 如何算典型?


                        延边棋牌2020NIAN3YUE13RI,SHANXISHENGXIAOFEIWEIQUANSHIDADIANXINGANLILIMIANSHEXIANWEIFADEQIYEMINGCHENGYIJIUYONGMOUQIYE、MOUGONGSIDAITI。LIANGNIANGUOQULE,SHANXISHENGXIAOFEIZHEXIEHUITONGBAODEANLIRENGRANSHILAOPEIFANG、YUANWEIDAO,TIBUFAQIYEZHEXIUDETAIDUZHIZHEERJUEQIANG。QIYECHULEWENTI,PIPINGQUEBUGANZHIMINGPADAOXING,ZHEISUANNAMENZIPIPINGYUJIANGUAN?


                        延边棋牌YIDIYITIAO“DIANXING”ANLIWEILI,RANGWOMENKANKANJINNIANXIAOXIEDEANLIDAODIYOUDUO“QUWEISHIZU”。GAIDIANXINGANLITONGBAOLEYIQINGQIJIAN,XIANSHIWEIYANGQUMOUCHAOSHIDELIANYINGSHUCAIJUTAIJIANGDABAICAIJIAGECONG3.16YUANMEIJINDIAOZHENGZHI11.96YUAN,TESHUSHIQIFEIFAMOULI。


                        延边棋牌ZHEISHIXIANSHIYIQINGQIJIANYIQIZHIMINGDUPOGAODEWEIGUIZHANGJIAANLI,QIYEMINGCHENGSHI:HUARUNWANJIAWEIYANGLUDIAN。QUANWEIBUMENGONGBULEHENDUOCI,MEITIYETONGBAOLEHENDUOCI,QUNZHONGDEPENGYOUQUANYECHUANBIANLE。KEDAOLESHANXISHENGSHIDAXIAOFEIWEIQUANANLIZHONGQUEBIANCHENGLEWEIYANGQUMOUCHAOSHI,ZHEIGEZHEZHEYANYANDEDIANXINGANLITONGBAORANGWEIYANGQUSUOYOUCHAOSHIGENZHEHUARUNWANJIAWEIYANGLUDIANGENZHEYIKUAIBEISHANGLEDAGUO,BUMIANRANGRENJUEDEWEIYANGQUDECHAOSHIDOUYOUXIANYI。


                        何为典型案例,坊叔认为就是有代表性、性质严重,警示性强的案例,这类案例一般都是真刀真枪、指名道姓地点名通报,既然他都敢名目仗胆地违法,你的案例公布却是如此的唯唯诺诺,试问这是将政府部门的公信力置于什么位置?难怪有网友评价,这个案例公布到底是站在消费者这边还是在企业这边。陕西省社科院专家王晓勇认为,既然是公布消费者维权典型案例,相关部门就应该站在消费者角度大大方方地替消费者做主,让不法商家付出应有的代价。如此遮遮掩掩公布的典型案例,既不典型也起不到警示作用,实际意义不大,也有损公布部门的公信力和形象。


                        “消费者协会应该站在老百姓这边,替老百姓维权,做好服务消费者的“店小二”,这才是消费者协会价值最大的发挥。替违法企业遮羞不该是消费者协会做的事,显然他们没站在消费者这边。”王晓勇说。


                        02都敢公布违法企业名称 为何陕西消协就不敢?


                        YUSHIWOMENBUJINYAOCAI,BUGANGONGBUWEIFAQIYEMINGZISHIBUSHIHAIYOUBIEDEGUIDING,HUOZHEYOUXIANGGUANBUMENDEYAOQIUBUNENGGONGBUQIYEMINGCHENG,XIAOFEIXIEHUIFABUDESHIHOUBIXUZUNXUN,SUOYIBUGANGONGBU。DANSHISHISHANGHAOXIANGBINGFEIRUCI,FANKANJINQIWAISHENGDEXINWEN,QITADIFANGXIAOFEIZHEWEIQUANANLIDOUSHIZHIMINGDAOXINGDIGONGBUWEIFAQIYE。 


                        延边棋牌3YUE10RI,GUOJIASHICHANGJIANGUANZONGJUGONGBULEYIQINGFANGKONGQIJIANHONGTAIRONGPENBUJIAGEWEIFAXINGWEIDIANXINGANJIAN,ANJIANZHONGDUISHESHIDEWEIFAQIYEMINGCHENGGONGBUDEHENQINGCHU,BINGMEIYOUYONGMOUGONGSILAITIQIYEZHEXIU。


                        延边棋牌TONGYANG,3YUE13RI,SHANGHAIGONGBULE2020NIANDIYIPIXUJIAWEIFAGUANGGAODIANXINGANLI,YESHIDUIWEIFAQIYEJINXINGLEZHIMINGDAOXING,MEIYOUSIHAOYINMAN。2019NIANDUGUANGXIXIAOFEIWEIQUANSHIDADIANXINGANLIYESHIDUIWEIFAQIYEJINXINGLEZHIMINGDAOXINGDEGONGBU。LIANSHANXIDATONGSHIDEXIAOFEIZHEWEIQUANANLIYEMEIYOUBIHUIQIYEDEMINGZI。


                        延边棋牌YIWEIZHANGQICONGSHIXIAOFEIZHEWEIQUANDERENSHIGAOSUFANGSHU,XIAOFEIZHEQINQUANANLIDADUOSHIHOUCUNZAICHACHUNANDUDA,QUZHENGNAN、WEIQUANNAN、PEIFUNANDENGYIXILIEWENTI。DANSHIJINGGUOJIANNANDECHACHUBANGZHUXIAOFEIZHEWEIQUANHOU,WEIFASHANGJIAFUCHUDEDAIJIAQUEBINGBUSHITAIGAO。ZHEIWUXINGZHONGJIUZHUZHANGLESHANGJIAQINFANXIAOFEIZHEQUANYIDEQIYAN,YOUQISHIDASHANGJIAGENGSHIBUZAIHUYIDIANCHUFA。YINCI,DUIYUHAOBURONGYIZUOSHILEDEDIANXINGANLIBIXUDADANGONGBU,RANGBUFAQIYEFUCHUCHENZHONGDAIJIA,TONGSHIJINGSHIQITAQIYE,NIRUOWEIFAYESHIZHEIXIACHANG,QIEMOBAOJIAOXINGXINLI。


                        延边棋牌HEDIANXINGANLIYIDAOGONGBUDEHAIYOUXIAOFEIZHEXIEHUIBUTONGBUYANGDETISHI,RANGWOMENKANKANSHANXISHENGXIAOFEIZHEXIEHUIJINNIAN3.15QIJIANGONGBUDEXIAOFEITISHI:


                        延边棋牌LAONIANBAOJIANDUOJINGTI,BUSHICHENGNUOBIEQINGXIN;FANGCHANTUOGUANYOUFENGXIAN,FANGFANPAOLUTUIKUANNAN;ERSHOUQICHEFANGYINQING,ZIXICHAYANBAOANQUAN;YUFUXIAOFEIYAOJINSHEN,SHIYUESUOSHUIYAOFANGFAN;XIAOYUANJIEDAIYAOSHENZHONG,FEIFAJINRONGWEIHAIDUO;ERTONGWANJUZHONGANQUAN,WEIXIANYINSUYAOJINGTI;XINXISHOUJIXUYIFA,ZHONGSHIYUFANGMOXIELU;YESHENGDONGWUBUSHIYONG,LVSEXIAOFEIHUHUANJING。


                        ZHEIXIEXIAOFEIZHEWEIQUANTISHIBUNENGSHUOQUANRANMEIYOUZUOYONG,DANSHIZHEIXIETISHIDEFANGSHIDAODIYOUSHEIHUIKANHUIYONG,TISHIDEJUTISHIJIYIYIHEZAI?FANGSHURENWEI,YUQIZHEIYANGYINGFUSHIDETISHIDAOBURUZHENXINTIXIAOFEIZHEDUOPAIPAIFENGXIAN,RANGXIAOFEIZHESHAOSHOUBUFASHANGJIADEKENGPIAN。


                        在王晓勇看来,这些提示有些高高在上,指导消费者消费的意思很浓,但却有些让消费者看的云里雾里的,但能否真正为消费者解决维权难题,值得商榷。消费者协会是为消费者维权的娘家人,他应该是群众维权的参与和执行部门而不是高高在上地作为一个消费者维权的指导者。这些提示能为消费者维权提供一些警示作用,但是如何帮助消费者排雷、让消费者少受侵权才应该是消费者协会更该做的事,而不是提醒消费者不要做什么。应该大大方方告诉消费者这个领域我们已经替你们排除了风险,你们可以放心消费。


                        03很努力 但是消费维权却不领情


                        WOMENBUNENGFOUREN,XIAOFEIZHEXIEHUICHENGLIYILAIWEIXIAOFEIZHEDEWEIQUANZUOLEDALIANGDEGONGZUOYEQUDELEBUSHAOCHENGJI。SHANXISHENGSHICHANGJIANGUANJUXIASHUDEXIAOFEIZHEQUANYIBAOHUCHUHEXIAOFEIZHEXIEHUITONGLIHEZUO,TIXIAOFEIZHEJIEJUELEBUSHAOWEIQUANNANTI。


                        DANSHI,JINNIANLAISUIZHEWANGLUODENGXINXIAOFEIXINGSHIDECHUXIAN,XIAOXIEZAIXIAOFEIZHEWEIQUANFANGMIANQUESHIMIANLINZHEBUSHAOTIAOZHAN。SHANGJIAQINQUANDEFANGSHIYUELAIYUEYINBI,XIAOFEIZHEWEIQUANYISHIYUELAIYUEQIANG,XIAOFEIZHEXIEHUIDEZHINENGQUEBINGWEIZENGQIANGFANERYOUSUOXUEJIAN。XINXINGSHI、XINGEJU,LAOSIWEI,XIAOQUANLI、DAYEWUCHENGLEBAIZAIXIAOFEIXIEHUIMIANQIANDEXINNANTI。


                        FANGSHUZAIRENMINWANGDIFANGLINGDAOLIUYANBANHEQITAWANGLUOPINGTAISUIBIANYISOU,GUANYUFANGDICHAN、QICHE、BAOJIANPINDENGSHEJIQUNZHONGQIESHENLIYIDETOUSUYIPIJIEYIPI,ZHENDUIYIDONG、DIANXINDENGTONGXUNYUNYINGSHANGDETOUSUYESHIBIJIAODUO。MIANDUISHANGPINFANG、QICHE、YILIAO、GERENXIAOFEIXINXIXIELUDENGFANGMIANJIUFEN,WOMENDEXIAOFEIZHEQUANYIBAOHUBUMENZAICHUZHIFANGMIANHAISHIBIJIAOCHILIDE,ZHEIYERANGXIAOFEIZHEGOUBINGBUSHAO。


                        SHANXIGONGBUDESHIDADIANXINGANLILIMIAN,DAQIYEYIGEDOUMEIYOU,WEIYIDEHAIBIANCHENGLEMOUCHAOSHI,YEQUESHIRANGRENFEIJIE。MEINIANFANGDICHANXIAOSHOU、QICHEXIAOSHOU、YIDONGTONGXINLINGYUCUNZAIDALIANGDEXIAOFEITOUSU,DANSHIGONGBUDIANXINGANLIDETAMENJURANYIGEDOUMEIYOU。NANDAOZHEIXIEDAQIYEZHENDEJIUNEIMESHOUGUIJU?JULEJIE,ANZHAOYIWANGGUANLI,ZHEIXIEDIANXINGANLIDOUSHIYOUSHANXISHENGSHICHANGJIANGUANBUMEN(YUANGONGSHANGZHIZE)HEXIAOXIEZUZHISHOULI、DIAOCHUDEBUFENANLIJINXINGSHULIERLINXUANCHULAIDESHIGEANLI,HANGAISHANXIQUANSHENGGEGEXIAOFEIZHEWEIQUANLINGYU。


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                        延边棋牌WOMENTONGCHANGJIANGYAOSHAJIJINGHOU,DANSHIWOMENDE“DIANXING”ANLIGONGBUQUEPOYOUSHAJIZHIBUGANDIANMINGDEXIAOCHONGZILAIHEHUHOUZIDEWEIDAO。ZONGZHI,ZHEIGESUOWEIDEJINGDIANANLI,BUTONGBUYANG,ZHESHIBUJIJING。BUDEBUCHENGRENXIAOFEIZHEQUANYIBAOHUBUMENZAIXIAOFEIZHEWEIQUANFANGMIANMIANLINDEZHUDUONANCHUHEWEIQU,YOUQISHIJIGOUGAIGEHOUYOULIDUXIAJIANGDEQUSHI,DANSHIZHEIBUSHIGONGZUOBUGOUJILIDEJIEKOU。


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